Privacy Policy

Vivido Crescencia ("we," "us," or "our") provides AI-powered data analysis and decision support tools for multi-exchange portfolio management. This policy applies to all information collected through our website, applications, and related services (collectively, the "Services").

We may collect information you provide directly, such as your name, email address, and any details submitted through contact or account forms. We may also automatically collect technical information, including IP address, browser type, device identifiers, pages visited, and timestamps, typically through cookies and similar tracking technologies. If you connect third-party accounts or data sources to use our Services, we may collect information necessary to provide that functionality.

We use collected information to operate, maintain, and improve the Services; to respond to inquiries and provide support; to personalize your experience; to monitor usage and detect misuse or security issues; and to communicate updates, service notices, or marketing messages where permitted. We do not use personal information for purposes incompatible with those described in this policy without providing notice.

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Services, provided those interests are not overridden by your data protection rights.

We use cookies and similar technologies to remember preferences, understand usage patterns, and support site functionality. You can control cookies through your browser settings; disabling cookies may limit certain features of the Services. Where required, we will request your consent before placing non-essential cookies.

We do not sell personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, or communications), subject to confidentiality obligations; with professional advisors where necessary; or when required by law, regulation, legal process, or governmental request. We may also share information in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. By using our Services, you acknowledge that your information may be processed in countries other than your own.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, or to receive a copy of your data in a portable format. To exercise any of these rights, please contact us using the details on our Contact page; we will respond in accordance with applicable law.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.